Specialist legal claims for mis-sold financial products.
We help individuals and businesses recover money they're owed. Two claim types, one transparent process.
- No upfront fees
- Secure data processing
- Solicitor-led panel
Important information
For IVA mis-selling claims, you do not need to use a claims management company to pursue your claim. You can present your claim yourself for free, either to the firm you are complaining about or to the Financial Ombudsman Service.
There is nothing to pay upfront. If your claim succeeds, a success fee of between 18% and 36% (including VAT) of the amount recovered applies, and there is no fee if your claim does not succeed.
Visible Legal Marketing Ltd is authorised and regulated by the Financial Conduct Authority, FRN 835293, for consumer claims management. Business energy commission recovery is a separate B2B service and falls outside FCA scope.
Cancellation. You have a 14 day cooling-off period from the date you enter any agreement. A cancellation fee may apply if you cancel your agreement outside this period.
Referral to a solicitor. Where appropriate, Visible Legal Marketing Ltd may refer your case to a panel solicitor to pursue your claim on your behalf. The solicitor will handle all legal aspects of your complaint, including correspondence with the firm, negotiation of any settlement, and escalation to the Financial Ombudsman Service if necessary.
If we make a referral, we may receive a referral fee from that solicitor for the introduction. This referral fee is paid by the solicitor, not by you, and it does not reduce or affect any compensation you may receive.
Any solicitor we refer you to is independent and regulated by the Solicitors Regulation Authority. They will act on your behalf and owe their professional duties to you, not to Visible Legal Marketing Ltd. You are under no obligation to use our recommended solicitor and are free to instruct a solicitor of your own choice at any time.
CHOOSE YOUR CLAIM TYPE
Which one applies to you?
Each claim type has its own eligibility check and process. Pick the one that fits your situation.
FOR INDIVIDUALS
IVA mis-selling
If you were placed into an IVA without being properly advised about alternatives, you may have a valid claim.
Learn about IVA claimsFOR BUSINESSES
Business energy
UK businesses overcharged through hidden energy broker commissions can recover what they were owed.
Learn about energy claimsHOW WE WORK
A transparent claims process.
The same approach across both claim types.
Step 1: We obtain your documents
You sign a Letter of Authority and we handle the paperwork through formal data requests.
Step 2: We assess your case
We review the evidence and determine if you have a viable claim worth pursuing.
Step 3: We connect you with solicitors
Viable claims are referred to a specialist solicitor regulated by the Solicitors Regulation Authority.
TRANSPARENCY & RIGHTS
Transparent, and on your terms.
What we charge, what we do, and the choices that stay yours.
You can act without us
You are free to pursue any claim directly or through another representative, and to complain free of charge to the firm involved or the relevant ombudsman.
No upfront cost, clear fees
You pay nothing upfront. Any fees that would apply are set out in full and in writing before you agree to anything.
Your data, protected
We are registered with the Information Commissioner's Office and process your information in line with UK GDPR at every step.
How we are regulated
Visible Legal Marketing Ltd is a claims management company authorised and regulated by the Financial Conduct Authority (FRN 835293) for IVA mis-selling. Business energy commission recovery is a commercial service for businesses, provided outside that FCA authorisation.
Authorised and regulated by the Financial Conduct Authority (FRN 835293) for consumer claims management. Registered with the Information Commissioner's Office (ZB082204) and Companies House (10263322). Panel solicitors are regulated by the Solicitors Regulation Authority.
FREE ASSESSMENT
Find out whether you may have a claim
Two claim types, one free assessment, no upfront cost. See which one fits your situation and start in minutes.