You used a broker or energy consultant
Your contract was arranged by a broker or consultant, rather than agreed directly with the supplier. That is where undisclosed commission usually sits.
Business energy commission recovery
Did a broker arrange your business energy contracts?
For years, brokers added commission to business energy contracts without telling the customer, built into the unit rate you paid. If that happened to your business, you may be able to recover the difference. Start with a few questions about your contracts. There is nothing to pay upfront.
- No upfront fee
- SRA solicitor panel
- Independent commercial service
Important information
You do not have to use a claims management service to pursue this claim. Your business is free to raise it directly with the energy supplier or broker, or to instruct a solicitor of your own choice, at any time.
There is nothing to pay upfront. If your claim succeeds, a success fee of between 18% and 36% (including VAT) of the amount recovered applies, and there is no fee if your claim does not succeed.
Visible Legal Marketing Ltd is registered with the Information Commissioner's Office (ICO ZB082204) and Companies House (10263322). Business energy commission recovery is a B2B commercial service and falls outside FCA-regulated claims management. Panel solicitors are regulated by the Solicitors Regulation Authority.
Cancellation. Your business has a 14 day cooling-off period from the date you enter any agreement. A cancellation fee may apply if you cancel your agreement outside this period.
Referral to a solicitor. Where appropriate, Visible Legal Marketing Ltd may refer your case to a panel solicitor to pursue your claim on your behalf. The solicitor will handle all legal aspects of your claim, including correspondence with the supplier or broker, negotiation of any settlement, and any further steps appropriate to a commercial energy dispute.
If we make a referral, we may receive a referral fee from that solicitor for the introduction. This referral fee is paid by the solicitor, not by your business, and it does not reduce or affect any compensation you may receive.
Any solicitor we refer you to is independent and regulated by the Solicitors Regulation Authority. They will act on your behalf and owe their professional duties to you, not to Visible Legal Marketing Ltd. Your business is under no obligation to use our recommended solicitor and is free to instruct a solicitor of your own choice at any time.
SIGNS OF HIDDEN COMMISSION
Was your business overcharged?
If these sound familiar, your business may have undisclosed commission to recover.
You signed a multi-year fixed contract
Longer fixed terms gave undisclosed commission more room to add up across the contract.
You never saw the broker's fee
The commission your broker earned was never shown to you or broken out from your rates.
Your contract auto-renewed or rolled over
A contract that renewed without a fresh market comparison can extend inflated rates for further years.
THE KEY QUESTION
How to tell a broker was involved
Commission recovery applies where a broker, not the supplier directly, arranged your contract. Here is what that usually looks like.
A broker or energy consultant named on, or arranging, the contract, rather than the supplier direct.
A Letter of Authority you signed for a broker or consultant.
Emails or calls with a broker or third-party intermediary about your energy contract.
The deal sourced through an intermediary rather than agreed direct with the supplier.
If any of these apply, it is worth a free review. We will help you confirm what is needed.
HOW IT WORKS
What happens after you get in touch
A few questions from you, then we read your contracts ourselves and tell you where your business stands.
Step 1: You answer a few questions
We ask who arranged your energy contracts, which broker it was, whether your business had its own energy procurement team, and whether you were told what commission the broker was paid. It takes a couple of minutes.
Step 2: We read your contracts
Nothing is decided on the form. We email you a secure upload link, and we assess your broker and supplier paperwork against the disclosure standards that applied at the time, to work out what commission was paid and whether it was disclosed to you.
Step 3: We refer you to a specialist solicitor
If there may be a claim, we introduce your business to an SRA-regulated panel solicitor, who decides whether to take it on. If we do not think there is one, we will tell you, and your business stays free to take it elsewhere.
GET STARTED
Start with a few questions
Your contact details and a few short questions about your energy contracts. We will then email you a secure link so you can send us the paperwork, and a person here reviews it. There is nothing to pay upfront.
Free case assessment
Takes around a minute to complete
FEES AND COSTS
What you’ll pay, and when
Your cost summary
Your cost to usNothing
Solicitor fees if recovery is successful18% to 36% inc. VAT
If no recovery is achievedYou owe nothing
How we are paid
You will not be charged unless your claim results in compensation. If your claim is successful, a success fee of between 18% and 36% (inclusive of VAT) will apply, depending on the level of compensation recovered. Full details of any fees and charges will be provided to you before you enter into any agreement.
Cancellation
You have a 14 day cooling-off period from the date you enter any agreement. A cancellation fee may apply if you cancel your agreement outside this period.
Referral fees
If we refer your case to a panel solicitor, we may receive a referral fee from that solicitor for the introduction. This referral fee is paid by the solicitor, not by you, and it does not reduce or affect any compensation you may receive.
The full regulatory disclosure, including your right to pursue independently and solicitor independence, is in the disclosure panel at the top of this page.
You can pursue a claim independently
Your business is free to pursue a commission recovery claim directly, or through a solicitor of your own choice, without using a claims management service.
Independent solicitors
If your case is viable we refer it to a panel solicitor who is independent and regulated by the Solicitors Regulation Authority. We may receive a referral fee from that solicitor. It is paid by the solicitor, not by your business, and it does not reduce your recovery.
Outside FCA regulation
Business energy commission recovery is a commercial B2B service, provided independently of FCA regulation. Any fees are set out in full and in writing before your business agrees to anything.
FAQs
Common questions
NEXT STEP
See whether your business may have a claim
Start with a few questions, then we review your energy contracts for undisclosed broker commission. No upfront cost to your business.